Privacy Policy

KGAY Travel Guides ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using the KGAY Travel Guides app, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

Location Information

We do not collect your device's location data. Weather and destination information is provided based on the trip itineraries and port locations within the app, not your personal location.

Usage Data

We collect information about how you interact with our app, including:

• Product Interaction - Which features you use and how you navigate the app
• Performance Data - App loading times and responsiveness metrics
• Other Usage Data - Session duration and feature engagement

Diagnostic Data

To improve app stability and performance, we collect:

• Crash Data - Information about app crashes to help us fix bugs
• Other Diagnostic Data - Technical information to identify and resolve issues

Identifiers

We collect:

• Device Token - If you enable push notifications, we store your device's push notification token to deliver trip updates. This token is not linked to your identity.
• Anonymous Session ID - A randomly generated identifier for analytics that is not linked to your identity

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your experience with relevant content
• Send trip updates and notifications to devices that have opted in
• Analyze usage patterns to enhance app features
• Diagnose technical issues and improve app stability

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers - We work with third-party services for analytics, hosting, and infrastructure that help us operate the app
• Legal Requirements - We may disclose information if required by law or to protect our rights, safety, or the rights of others
• Business Transfers - In the event of a merger or acquisition, your information may be transferred as part of that transaction

Our app uses the following third-party services:

• Convex - For real-time data storage and serverless functions
• Weather APIs - For destination weather information

These services have their own privacy policies governing their use of your data.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

You have the following choices regarding your data:

• Analytics - You can disable analytics collection in the app Settings under "Preferences"
• Notifications - You can manage push notification preferences in your device settings
• Data Access - You can request information about any data associated with your device by contacting us

Our app is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: steven@kgaytravel.com
• Website: kgaytravel.com